top of page

Privacy Policy

Effective Date: 03/01/2026

Last Updated: 03/01/2026

1. Introduction

Welcome to FaithForm.io (“Company,” “we,” “our,” or “us”).

We provide automation tools, AI-powered communication systems, and operational support services for churches and faith-based organizations.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

  • Visit our website

  • Use our software platform

  • Use our AI phone agents

  • Submit information through forms

  • Communicate with us

By using our services, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We may collect:

  • Name

  • Email address

  • Phone number

  • Church or organization name

  • Billing information

  • Uploaded documents

  • Message transcripts

  • Audio recordings (if using AI receptionist features)

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

We use analytics tools (e.g., Google Analytics or similar) to improve our services.

C. AI and Communication Data

If you use our AI phone system or automation features, we may process:

  • Call recordings

  • Call transcripts

  • Messages

  • Form submissions

  • Appointment data

  • Calendar data

This data is processed solely to provide the service.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services

  • Process payments

  • Improve platform functionality

  • Train and improve AI workflows (in anonymized form)

  • Communicate with users

  • Provide customer support

  • Comply with legal obligations

We do not sell your personal data.

4. How We Share Information

We may share data with:

  • Payment processors (e.g., Stripe)

  • Cloud hosting providers

  • AI infrastructure providers

  • Analytics services

  • Legal authorities (if required by law)

All third-party providers are contractually required to protect your data.

5. Data Retention

We retain data only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Users may request deletion of their data by contacting us at:

[faithform.io@gmail.com]

6. Security

We implement commercially reasonable safeguards, including:

  • Encrypted data transmission (SSL/TLS)

  • Secure cloud storage

  • Access controls

  • Limited personnel access

However, no system can be guaranteed 100% secure.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Opt out of certain communications

To exercise these rights, contact:

faithform.io@gmail.com

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

FaithForm.io

FaithForm

173 Traditions Boulevard, STE 423

Bowling Green, KY, 42103

Email: faithform.io@gmail.com

bottom of page